MD HOSSAIN MAHMUD SIAM

The problem

Your email and files are spread over an old server, personal accounts or a provider you’ve outgrown.

The result

Everyone works in Microsoft 365, and your email and files are moved across safely with no lost data.

What’s included

• Migration plan with a timeline that avoids disruption
• Email, calendar and contacts moved to Microsoft 365
• User accounts, licences and Teams set up
• Short how-to guide for your team

The problem

Laptops and phones are set up by hand, nobody knows if they’re secure, and a lost laptop means panic.

The result

Company laptops and phones are set up the same way, kept secure and updated, and can be locked or wiped remotely.

What’s included

• Windows, Mac, iPhone and Android devices enrolled
• Security settings: passcodes, encryption, updates
• Standard apps installed automatically
• Lost or stolen devices locked or wiped remotely

The problem

One stolen password could open up your whole company, and you’re not sure who can access what.

The result

Every account is protected with multi-factor sign-in, and the right people have the right access.

What’s included

• Multi-factor authentication (MFA) rolled out, with help for every user
• Review and clean-up of access permissions
• Security baseline for small teams: passwords, admin rights, updates
• Plain-English summary of what changed

The problem

If a server fails or ransomware hits, would your business be able to get its data back?

The result

Your important data is backed up automatically, a restore has been tested, and there’s a written plan for bad days.

What’s included

• Review of what needs to be backed up
• Automated backups set up and monitored
• Test restore to prove it works
• Written step-by-step recovery plan

The problem

Slow or dropping Wi-Fi, a network nobody understands, or staff who can’t connect from home.

The result

A stable, secure office network, and safe remote access for people working from home.

What’s included

• Network set up from scratch, or troubleshooting an existing one
• Separate networks for staff and guests
• VPN for secure remote access
• Firewall configuration and a network diagram

The problem

New hires wait days for a laptop and accounts, and people who leave keep access longer than they should.

The result

A repeatable process: new hires are ready on day one, and leavers lose access on time.

What’s included

• Onboarding and offboarding checklist for your company
• Accounts, licences and permissions set up or removed
• Devices prepared, collected and reset
• Process documented so anyone on your team can follow it

The problem

You don’t know exactly which devices and licences you have, or what you’re paying for but not using.

The result

A clear inventory of devices and licences, and a list of what you can cancel or should replace.

What’s included

• Inventory of devices, users and software licences
• Unused or duplicate licences identified
• Recommendations for purchasing and planning
• A spreadsheet you keep and can update yourself

The problem

You need someone reliable to call when things break, without hiring a full-time IT person.

The result

A monthly support plan: help in English when you need it, and regular maintenance in the background.

What’s included

• Remote help for your team via phone, email or screen-share
• New users, leavers and permission changes
• Updates and patching checked regularly
• Monthly check-in on anything that needs attention